Replace an immigration document service – Online or Paper application

You have two options for us to help you replace your immigration document:

Online Application – Click to Start

OR

Paper Application – Click to Start

FAQ

How long does it take to get my document? 

Regular Service: 6+ months
Urgent Service: 30 to 45+ days*

Step-by-Step guide to replacing your Record of Landing/COPR with Immigroup’s help

  1. Download our application kit PDF or fill out or online application
  2. Fill out application
  3. Make copies of the following documents:
    • Copy of passport used at the time of landing
      If you do not have this passport, send a copy of your current valid passport. If you don’t have this move on to the next thing on this list 
    • Copy of driver’s license – front and back
    • Copy of Canadian Citizenship Card or Certificate (if applicable)
    • Copy of marriage certificate – If you have been married since landing in Canada, you must provide a copy of your marriage certificate

    Tip: If you are missing documents (ex. passport), then make copies of any and all documents you may still have – this includes expired documents. Continue with this process and email or fax everything in for a review. Your Immigroup representative will contact you to solve this problem. For more information on lack of documents, please click here.

  4. Proof of Urgency (Regular processing can skip this step): You can request your application be classified as ‘urgent’ but the government has the right to accept or deny your request. Here are reasons for why an application would be classified as ‘urgent’:
    1. Job or finances related (example: avoid losing your job) – click here for example
    2. Education related (example: need it for student loan) – click here for example
    3. Death, illness, or medical reasons – click here for example
    4. Old age pension – click here for example

    When sending in your application, please write your reason for urgency and your representative will help you make your request clear and coherent. 
    Note: If your request for urgency is refused, Immigroup will only charge you for regular processing.

  5. (Optional) scan and email your documents in for a quick review. EMAIL info@immigroup.com
  6. Mail your completed kit to:
    1. IMMIGROUP
      202-2558 Danforth Ave,
      Toronto, ON M4C 1L3
  7. After Immigroup gets your completed kit, we will review it and complete your application and file it with the government. If we need addition documentation, we will contact you.
  8. You will get a confirmation email once your application has been sent.
  9. You can request a status update on the progress of your application 3-weeks after filling for urgent application and 5-months after filling regular applications.
  10. Receive your document.

 

What documents can I replace or amend? 

  • Record of Landing or the date you landed in Canada (IMM 1000)
  • Confirming of Permanent Residence (IMM 5292 or IMM 5688)
  • Work Permit (IMM 1102 or IMM 1442)
  • Study Permit (IMM 1208 or IMM 1442)
  • Visitor Record (IMM 1102 or IMM 1442)
  • Certificate of Departure (IMM 0056)
  • Exclusion Order (IMM 1214)
  • Deportation Order (IMM 1215)
  • Permit to Come into Canada (IMM 1263)
  • Authorization to Return to Canada (IMM 1203)
  • Protected Persons status document.
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