How to contact Operations Support Centre (OSC) by phone or online:
For online you need to use IRCC’s web form, click here to start
If you would like to call, please contact IRCC: 1-888-242-2100
Check your application status for verification of status (VOS): Click here
Sending your VOS application package by mail or courier. You have 3 options:
Regular mail:
Verification of Status (VOS) or Replacement of an Immigration Document
Operations Support Centre (OSC)
P.O. Box 8784 STN T CSC
Ottawa, Ontario K1G 5J3
Recommended: Courier or by registered mail:
Verification of Status (VOS) or Replacement of an Immigration Document
Operations Support Centre (OSC)
365 Laurier Avenue West,
Ottawa, Ontario K1A 1L1
Use a third party company: review, tracking included. Extra fees will apply:
Click here to start the process, or mail your package to:
Immigroup
57 Westchester Drive
London, Ontario
N6G 2K6
